Legal
Terms, privacy and the policies that govern ratings and reviews.
Terms of Use
The rules for using LevelRated and AVCleared, including the integrity rule, reviewer obligations and disclaimers.
Privacy Policy
What we collect, why, who we share it with, how long we keep it, and your rights under CCPA/CPRA and GDPR.
Contractor Terms
Terms for contractors listing on the Platform: free listing, accuracy of submissions, verification, reviews and optional paid services.
Company Subscription Agreement
Terms for companies that subscribe: plans, trials, billing, proration, dunning, data use, confidentiality and liability.
Review & content policy
Who can review, what's allowed, how moderation and disputes work, and our commitments under the FTC rule on fake reviews.
Auditor Agreement
Terms for independent auditors performing Level 4 on-site audits: independence, conduct, evidence standards and confidentiality.
Data Processing Addendum
Processor terms for Enterprise customers: scope, sub-processors, security, assistance, transfers, deletion and audits.
Cookie notice
The cookies we use, why, and how to control them.
Sub-processors
The outside services that may process personal data on our behalf, and what each one does.